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I ordered my cheeky lime classic bag directly from Cheeky Lime, came quickly and packaged nicely. I noticed almost immediately that the top edge of the bag was defective the green material was torn out of the white ribbing. It was very noticeable and not acceptable for a $100 camera bag. I contacted the company right away via email as instructed. Didn't hear back, posted a message on their facebook page, (a nice one) and was told to email them. I responded and said I had already. Days later got and email asking what my address was. Hummm.... I referenced my order number and you sent me the bag a week ago, but I responded. Didn't hear anything for a while, emailed them again and a few days later I got another email asking which bag/color I bought..... Really? Emailed back and asked them to let me know when it would be sent. Didn't hear back for several days. Read a couple of other comments on their facebook page about defective bags and no response from "customer service" if you can even call it that. I of course commented as well... still not mean, just about not ever getting a response. And the next day all of the comments were deleted from the facebook page and I was blocked from commenting! So there you have it. Defective bags, no customer service AND their solution is ignore customers and block their comments. Nice. Anyways, I did a chargeback on with my credit card company and got my money back. Buyer beware.Best Deals for Cheeky Lime Classic Camera Bag - Green
To those that gave this bag a 1 star rating:I've been drooling over this bag for sometime. I went to cheekylime.com and tried to order it, but could not enter credit card info so I emailed them. No response re: credit card info. Also, no phone number is listed on their website. So today (and by the way, I REALLY need a camera bag) I tried to go on their website and got an error message! hmmmmm......
Thanks for your reviews of cheeky lime's poor customer service and general business practices.Cheeky Lime Classic Camera Bag, Green
UPDATE: I bought the Jill-e bag in bone-leather with red trim. Yes, it was more pricey but it is THE most gorgeous bag I've ever invested in! I bought it from Amazon.com best price!
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